Privacy Policy
Last updated: January 03, 2026
1. Introduction
Theatre Community ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when you:
- •Create an account (name, email address, profile type)
- •Complete your profile (location, bio, website, avatar image)
- •Create posts, shows, or marketplace listings
- •Join organizations or teams
- •Communicate with other users through comments
- •Contact us for support
2.2 Automatically Collected Information
When you access our platform, we automatically collect:
- •Device information (IP address, browser type, operating system)
- •Usage data (pages visited, features used, time spent on platform)
- •Session information (login times, session duration)
- •Cookies and similar tracking technologies
2.3 User-Generated Content
Information you choose to share publicly including posts, show information, marketplace listings, comments, and profile information is visible to other users of the platform.
3. How We Use Your Information
We use your personal information for the following purposes:
- •Account Management: Create and maintain your account, authenticate your identity
- •Platform Services: Provide access to community features, shows, marketplace, and organizations
- •Communications: Send service-related notifications, updates, and respond to inquiries
- •Improvement: Analyze usage patterns to improve our platform and user experience
- •Safety & Security: Detect and prevent fraud, abuse, and security incidents
- •Legal Compliance: Comply with applicable laws and regulations
4. Information Sharing and Disclosure
4.1 With Other Users
Profile information, posts, shows, marketplace listings, and comments you create are visible to other users of the platform. You control what information you share publicly through your privacy settings.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or legal process, or to protect the rights, property, or safety of Theatre Community, our users, or others.
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
5. Data Storage and Security
Your information is stored on servers located in Canada. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:
- •Encryption of data in transit using SSL/TLS
- •Secure password hashing (bcrypt)
- •Regular security assessments and updates
- •Access controls and authentication measures
- •Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights Under PIPEDA
As a Canadian resident, you have the following rights regarding your personal information:
6.1 Right to Access
You have the right to request access to the personal information we hold about you. You can view and update most of your information directly through your account settings.
6.2 Right to Correction
You have the right to request correction of inaccurate or incomplete personal information. You can update your profile information at any time through your account settings.
6.3 Right to Withdraw Consent
You may withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions. Note that withdrawing consent may limit your ability to use certain features.
6.4 Right to Delete
You may request deletion of your account and personal information. Some information may be retained as required by law or for legitimate business purposes.
6.5 Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format upon request.
7. Children's Privacy
Our platform is not intended for children under the age of 13 (or applicable age of consent in your province). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may affect platform functionality.
Types of cookies we use:
- •Essential Cookies: Required for platform operation (authentication, security)
- •Preference Cookies: Remember your settings (theme preference, language)
- •Analytics Cookies: Help us understand how users interact with our platform
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Theatre Community Privacy Officer
Email: privacy@theatrecommunity.example.com
Address: [Your Canadian Business Address]
We will respond to your request within 30 days as required by PIPEDA.
13. Complaints
If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
Toll-free: 1-800-282-1376
Email: info@priv.gc.ca
Website: www.priv.gc.ca
This Privacy Policy is governed by Canadian law and complies with PIPEDA. For Quebec residents, this policy also complies with An Act respecting the protection of personal information in the private sector.